Shipping policy

Last updated: September 29, 2026

Thank you for shopping with DailyMall. This Shipping Policy explains how we process and deliver orders across Pakistan.

1. Delivery Areas

DailyMall delivers orders across Pakistan, subject to courier service availability in the delivery area.

2. Order Processing

Orders are normally processed within 1–2 business days after they are placed and, where required, confirmed by our team.

Orders placed on weekends or public holidays may be processed on the next business day.

For Cash on Delivery (COD) orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.

3. Delivery Time

Orders are normally delivered within 3–5 business days after dispatch.

Delivery times may vary depending on the destination, courier operations, weather conditions, public holidays, high order volumes, or other unforeseen circumstances.

Remote areas may require additional delivery time.

4. Shipping Charges

Applicable shipping charges will be displayed at checkout or communicated before order confirmation.

If free shipping is offered on a specific product or order, the applicable offer will be clearly stated.

5. Cash on Delivery

Cash on Delivery (COD) is available for eligible orders and delivery locations.

For COD orders, payment is collected by the courier at the time of delivery.

Customers should ensure that the required payment amount is available when the order arrives.

6. Order Tracking

When tracking is available, customers may receive a tracking number or delivery update after their order has been dispatched.

Tracking availability depends on the courier service used for the order.

7. Delivery Delays

The delivery time provided by DailyMall is an estimated timeframe and may vary.

If an order is significantly delayed, customers may contact DailyMall for assistance with the order status.

8. Incorrect Delivery Information

Customers are responsible for providing a complete and accurate delivery address and a valid phone number.

If delivery fails because the information provided by the customer is incorrect or incomplete, additional delivery arrangements or charges may apply where applicable.

9. Failed Delivery

If the courier cannot complete delivery because the customer is unavailable, unreachable, or unable to receive the order, the package may be returned to DailyMall.

Repeated refusal or failure to receive confirmed COD orders may result in COD availability being restricted for future orders.

10. Damaged or Incorrect Orders

If you receive a damaged package, incorrect product, or another delivery-related issue, please contact DailyMall as soon as possible.

Issues involving damaged, defective, or incorrect products will be handled according to our Return & Refund Policy.

11. Contact Us

For questions about shipping or your order, please contact DailyMall through the contact information provided on our website.

DailyMall
Pakistan